๐Ÿ›ก๏ธ Senior cloud sustainment ยท 15+ years ยท contractual SLA

Managed Hosting

Robust infrastructure and full management for your sites, web systems and corporate email. Focus on your business while we handle the technology.

Your infrastructure managed by a team operating SaaS, e-commerce, ERP and critical platforms in production for 15+ years.

15+
Years sustaining infrastructure
200+
Active sites and systems
99.9%
Contractual uptime SLA
<15min
Critical incident response

Why trust your hosting to Agathas

Not cPanel reselling or generic hosting. We've operated cloud infrastructure on AWS, Cloudflare, Hetzner and bare metal for over a decade.

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Senior team

Whoever helps you is the same engineer who provisions, monitors and debugs.

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Tailored infrastructure

Configuration specific to your stack: WordPress, Laravel, Next.js, Node, Python, Moodle, corporate ERP.

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Security by default

Cloudflare WAF, fail2ban, OS hardening, automatic Let's Encrypt SSL, mandatory MFA, AES-256 backup.

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24/7 monitoring

Grafana, Prometheus, Sentry and UptimeRobot.

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Optimised cost

We cut 20-50% of what clients spent before โ€” no performance loss.

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Zero lock-in

Infrastructure as code. You can leave anytime.

Operations we sustain with pride

15+ years without public incidents. Real anonymised snapshots.

๐Ÿ›๏ธE-commerce

Black Friday โ€” 12ร— traffic without falling

GBP 350k peak in 24h ยท 99.98% uptime

Kubernetes auto-scaling, CDN, replicated DB, async queue.

๐ŸฅHealthcare SaaS

Migration physical โ†’ AWS without stopping

320 clinics ยท 0min downtime

Dual replication, low-TTL DNS, overnight cut-over.

๐ŸฆFintech

SOC 2 + GDPR compliance passed

External audit first round

Vault, MFA, immutable logs, least privilege.

๐ŸญIndustrial ERP

99.95% SLA in 24/7 operation

5 factories ยท 1,800 users ยท zero downtime

Master-slave, failover in 47s.

๐Ÿ“ฐNews portal

1.2M sessions/month at 60% lower cost

Reduced 40% of servers

Multi-layer cache, ISR, read-replica.

๐Ÿ’ผCorporate platform

Post-ransomware recovery in 6 hours

Client fully restored

Migrated backups, rebuilt infra in IaC, trained team.

Senior support on every call

You talk directly to whoever operates your environment.

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Dedicated WhatsApp

Direct channel. โ‰ค15min response for critical incidents.

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Contractual SLA with penalty

Response and resolution contractually defined.

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Senior engineers

No tier-1 scripts.

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Monthly executive report

Uptime, events, backups, costs, threats.

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On-call for launches

24/7 on-call for critical periods.

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Strategic follow-up

Monthly meeting to review SLA, cost, evolution.

What's included in sustainment

You don't need to understand each item โ€” just know it's covered.

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Sites & e-commerce

Any stack. Cache, CDN, SSL and backup.

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Corporate emails

Unlimited on your domain, antispam, full compatibility.

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SSL & certificates

Let's Encrypt auto-renewed.

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Verified backups

Daily + incremental. AES-256 offsite. Monthly tested restore.

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Performance & CDN

Cloudflare CDN, Redis, Brotli, image optimisation.

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WAF & firewall

Cloudflare WAF, DDoS mitigation.

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Monitoring

Uptime, performance, errors. WhatsApp alerts.

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Updates & patches

OS, runtime, DB, critical plugins. Staging first.

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Incident response

Documented incident plan, public postmortem when applicable.

Stack we operate

We adapt the infrastructure to your system.

Cloud

  • AWS, Cloudflare, Hetzner, Vercel, bare metal

Application

  • WordPress, Laravel, Node, Next.js, Python, Moodle
  • Docker, Kubernetes

DB & cache

  • PostgreSQL, MySQL, MariaDB
  • Redis, MongoDB, Elasticsearch
  • PITR + snapshots

Security & monitoring

  • Cloudflare WAF + DDoS
  • Fail2ban, hardening
  • Grafana, Sentry, Prometheus
  • Vault + secret rotation

Painless migration in up to 7 working days

Bring everything from your current provider without losing a transaction.

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Integrity guarantee

Checksums before and after. No data lost.

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Full staging

Validation before cut-over with written approval.

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Low-traffic window

Cut-over off-hours.

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Rollback plan

Old environment kept intact for 30 days.

Contractual SLA โ€” no small print

What we promise is in the contract, with penalty if we miss.

SLACommitmentHow we deliver
Monthly uptime99.9% (โ‰ค 43min/month)24/7 monitoring, redundancy, on-call
Response โ€” criticalโ‰ค 15 minutesWhatsApp alert + auto-escalation
Resolution โ€” criticalโ‰ค 2 hoursDocumented runbook
BackupDaily + incrementalAES-256 offsite, monthly tested
Restoreโ‰ค 4 hours (last 24h)PITR + snapshots
Critical patchโ‰ค 72h post CVEStaging + agreed window

Frequently asked questions

Do you migrate my site?
Yes, included in setup. 7 working days to migrate site, DB, emails and DNS.
Works with any stack?
Yes. PHP, Node, Python or Docker tailored.
Do you include emails?
Yes. Unlimited, antispam, full compatibility.
How does backup work?
Daily + incremental. AES-256 offsite. Monthly tested restore.
Do you do hardening?
Yes, by default. WAF, fail2ban, MFA, logs.
What if my site falls off-hours?
24/7 on-call monitors. Critical handled immediately.
How much does it cost?
Institutional: GBP 40-80/month. E-commerce/SaaS: GBP 100-400/month.
Contract lock-in?
No. Monthly, 30 days notice, no penalty.
Do you serve clients outside Brazil?
Yes โ€” Portugal, Spain, US and UK.
Do you maintain the code?
Optional, with separate SLA. See /servicos/desenvolvimento.

Your infrastructure deserves senior operation

Free diagnosis within 3 working days.