voyia⏱ 9 min
Xfinity Outage: Business Continuity Lessons for UK Firms
The Xfinity outage took down TV, internet and even the support phone line. Discover what Comcast's failure teaches about avoiding single-channel dependency.
Cleverson Gouvêavoyia
5 posts
Cleverson Gouvêa
voyia⏱ 9 min
Customer Service During Strikes: Business Continuity with AI in the UK
Strikes by doctors, teachers, and transport workers can grind business to a halt. Discover how to keep customer service running with WhatsApp automation and AI agents.
Cleverson Gouvêa
voyia⏱ 9 min
Nubank Closure Message: What Went Wrong and What It Teaches UK Businesses
Around 20,000 customers received a notice that Nubank had been liquidated. It was false. Here's what happened and the lessons for UK firms.
Cleverson Gouvêa
voyia⏱ 9 min
WhatsApp Web Down: A UK Business Guide to Outages and Protection
WhatsApp Web went down twice in May 2026, exposing an uncomfortable truth: it was never built to support business customer service.
Cleverson Gouvêa
voyia⏱ 7 min
Unlimited WhatsApp Agents: Why Paying Per Head Is Dead in the UK
Unlimited agents on business WhatsApp have replaced per-seat pricing. See why and how much growing teams save with the switch.
Cleverson Gouvêa