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voyia

15 posts

WhatsApp API Pricing: Your UK Guide to 2026 Changes & New Service Message Charges

WhatsApp API Pricing: Your UK Guide to 2026 Changes & New Service Message Charges

Meta has phased out cost-per-conversation. From October 2026, even replies within the 24-hour window will be charged. Here's what UK businesses need to review before the deadline.

Cleverson GouvêaCleverson Gouvêa
Customer Service During Strikes: Business Continuity with AI in the UK
voyia⏱ 9 min

Customer Service During Strikes: Business Continuity with AI in the UK

Strikes by doctors, teachers, and transport workers can grind business to a halt. Discover how to keep customer service running with WhatsApp automation and AI agents.

Cleverson GouvêaCleverson Gouvêa
WhatsApp Coexistence Mode: What UK Businesses Need to Know in 2026
official api⏱ 8 min

WhatsApp Coexistence Mode: What UK Businesses Need to Know in 2026

Can you use WhatsApp Business on your phone and the official API on the same number? Yes — and coexistence mode has changed the game. See the rules and limits for UK businesses.

Cleverson GouvêaCleverson Gouvêa
WhatsApp Web Down: A UK Business Guide to Outages and Protection
voyia⏱ 9 min

WhatsApp Web Down: A UK Business Guide to Outages and Protection

WhatsApp Web went down twice in May 2026, exposing an uncomfortable truth: it was never built to support business customer service.

Cleverson GouvêaCleverson Gouvêa
How to Stop WhatsApp Business from Blocking Your Number in 2026
official api⏱ 7 min

How to Stop WhatsApp Business from Blocking Your Number in 2026

WhatsApp Business blocking can halt your operations within hours. Behaviours to avoid, early warning signs, and a migration plan.

Cleverson GouvêaCleverson Gouvêa
WhatsApp Business App vs Official API: Which One Fits Your UK Business in 2026?
official api⏱ 7 min

WhatsApp Business App vs Official API: Which One Fits Your UK Business in 2026?

WhatsApp Business App or Official API? Technical comparison, real costs, and the tipping point that determines which to use for your UK company in 2026.

Cleverson GouvêaCleverson Gouvêa